At winingplus, we take the privacy and security of your personal information seriously. This Privacy Policy explains what personal data we collect from Filipino players, how we use it, who we share it with, how long we keep it, and what rights you have over it under the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines. By creating an account or using the winingplus platform, you acknowledge that you have read and understood this Privacy Policy.
Our Privacy Commitments
Six core commitments that govern how winingplus handles your personal information as a registered Filipino player on the platform.
All personal data held by winingplus is protected using industry-standard SSL/TLS encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorized personnel with a documented operational need. Security reviews and penetration testing are conducted regularly to identify and address vulnerabilities before they can be exploited.
winingplus collects only the personal data that is necessary for account registration, identity verification, payment processing, regulatory compliance, and platform operation. We do not collect personal data speculatively or for purposes not described in this Privacy Policy. Data minimization is a foundational principle in how we build and operate the winingplus platform.
winingplus does not sell, rent, or trade your personal data to third-party marketers. Personal data is shared only with the limited categories of service providers described in this Privacy Policy, under contractual obligations that require those parties to protect your data to at least the same standard that winingplus applies. Your data is your data — we are its custodian, not its owner.
Under the Philippine Data Privacy Act, you have meaningful rights over your personal data, including the right to access, correct, object to processing, and request erasure. winingplus has established clear procedures for exercising these rights, and we respond to all data subject requests within the timelines prescribed by applicable Philippine law. These are not theoretical rights — they are exercisable.
winingplus is committed to full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. Our data processing activities are documented, our legal bases for processing are identified and recorded, and our Data Protection Officer is responsible for overseeing ongoing compliance.
In the unlikely event of a personal data breach that poses a real risk of serious harm to affected players, winingplus will notify affected individuals and the National Privacy Commission within the timeframe required by Philippine law. Notifications will clearly describe the nature of the breach, the data affected, and the remediation steps taken by winingplus to contain and prevent recurrence.
winingplus is an online gaming platform operating at winingplus.app, licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). For the purposes of the Philippine Data Privacy Act of 2012, winingplus acts as the Personal Information Controller in respect of the personal data of its registered players and platform visitors.
As a Personal Information Controller, winingplus determines the purposes and means by which your personal data is processed, and is responsible for ensuring that such processing is lawful, fair, and transparent. The winingplus Data Protection Officer (DPO) oversees the platform's compliance with applicable data privacy obligations.
This Privacy Policy applies to all personal data processed by winingplus in connection with the registration, maintenance, and closure of player accounts, and the provision of gaming, sports betting, and related services to Filipino players across the Philippines.
winingplus collects the following categories of personal data from players and platform users:
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identification number(s), copies of Philippine ID documents (e.g., passport, driver's license, UMID, SSS ID, PhilHealth card, voter's ID), and selfie photographs submitted for KYC verification. |
| Contact Data | Email address, Philippine mobile phone number, and residential mailing address. |
| Account Data | Username, encrypted password, account registration date, account status, preferred language, communication preferences, and responsible gaming settings. |
| Financial Data | GCash account reference, PayMaya account reference, bank account details (BDO, BPI, Metrobank), cryptocurrency wallet addresses (USDT), deposit and withdrawal transaction history, account balance history, and payment method verification records. |
| Gaming Activity Data | Game session records, bet amounts, game outcomes, wager history, bonus and promotion usage, and betting pattern analytics used for responsible gaming monitoring. |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, session duration and timestamps, and platform access logs. |
| Communications Data | Records of live chat and email support interactions, content of written complaints or inquiries submitted to winingplus, and records of consent and opt-in/opt-out preferences for marketing communications. |
| Compliance Data | Source-of-funds documentation where required by PAGCOR or anti-money laundering regulations, AML screening results, and regulatory reporting records. |
winingplus does not collect sensitive personal information as defined by the Philippine Data Privacy Act (such as health, genetic, biometric, religious, or political data) unless it is incidentally contained in documents submitted for KYC verification, in which case it is not processed or stored for any purpose beyond identity and age verification.
winingplus collects personal data through the following channels and methods:
winingplus processes your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, winingplus processes your personal data on one or more of the following legal bases depending on the specific processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation and management, service delivery, payment processing, and dispute resolution — processing necessary to perform the contract between you and winingplus. |
| Legal Obligation | KYC and age verification, AML compliance, regulatory reporting to PAGCOR, and cooperation with lawful requests from Philippine law enforcement and government authorities. |
| Legitimate Interests | Fraud detection and prevention, platform security, responsible gaming monitoring, and analytics for platform improvement — where our interests do not override your privacy rights. |
| Consent | Marketing communications and promotional notifications — where you have explicitly opted in. You may withdraw consent at any time by updating your communication preferences in your winingplus account settings or by contacting support. |
winingplus does not sell your personal data. We share your data only in the following limited and controlled circumstances:
All third parties with whom winingplus shares personal data are required to protect your data to at least the standards set out in this Privacy Policy and applicable Philippine law. winingplus does not permit third parties to use your personal data for their own purposes except as expressly authorized in the relevant service agreement.
winingplus uses cookies and similar tracking technologies on its platform to enable core functionality, enhance the player experience, and support platform analytics. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the winingplus platform. For mobile app users, device-level privacy settings control data collection by mobile analytics frameworks.
winingplus retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where data is anonymized rather than deleted, it may be retained indefinitely for aggregated analytics purposes.
winingplus implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While winingplus employs all reasonable technical and organizational measures to protect your personal data, no online platform can guarantee absolute security against all possible threats. We encourage players to use strong, unique passwords for their winingplus accounts and to enable two-factor authentication as an additional personal security measure.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data winingplus holds about you:
You have the right to be informed about how winingplus collects, uses, and processes your personal data — which is the purpose of this Privacy Policy.
You have the right to request a copy of the personal data that winingplus holds about you, along with information about how it is being processed. Requests will be fulfilled within 15 business days.
You have the right to request correction of inaccurate or incomplete personal data. Basic account details can be updated directly in your winingplus account settings; corrections to KYC records require support team assistance.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to winingplus's legal retention obligations under PAGCOR and AMLC requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and in certain circumstances to object to processing based on legitimate interests.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that this data be transmitted to another service where technically feasible.
If you believe winingplus has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact the winingplus Data Protection Officer at [email protected] with the subject line "Data Privacy Request." Please include your full registered name, account username, and a description of the right you wish to exercise. Identity verification may be required before your request is processed.
The winingplus platform is strictly intended for adults aged 21 years and above, as required by PAGCOR regulations. winingplus does not knowingly collect personal data from individuals under the age of 21. The platform's registration process includes age verification steps specifically designed to prevent underage registration.
If winingplus becomes aware that personal data has been collected from a person under the age of 21 — whether through a fraudulent registration or otherwise — it will promptly close the associated account, void all transactions, return deposited funds to the source payment method, and delete the personal data collected, subject to any applicable legal retention requirements.
If you are the parent or guardian of a person under 21 who you believe may have accessed winingplus, please contact our support team immediately at [email protected]. We take underage access seriously and will act promptly on all reports.
In the course of operating the winingplus platform, it may be necessary to transfer certain personal data to processors or service providers located outside the Philippines — for example, cloud infrastructure providers or internationally headquartered game studios whose platforms are integrated with winingplus.
Where personal data is transferred outside the Philippines, winingplus ensures that such transfers are subject to appropriate safeguards consistent with the requirements of the Philippine Data Privacy Act, including:
winingplus does not transfer personal data to jurisdictions that do not provide adequate data protection standards without first implementing appropriate contractual or technical safeguards.
The winingplus platform may contain references or links to third-party services, payment gateways, or game providers. winingplus is not responsible for the privacy practices, data handling, or content of these third-party services. This Privacy Policy applies only to personal data processed by winingplus in connection with the winingplus platform.
We encourage players to review the privacy policies of any third-party services they interact with, including their GCash or PayMaya apps, before providing personal data to those services. winingplus's obligations under this Privacy Policy do not extend to data processed by independent third parties outside the scope of their service agreements with winingplus.
winingplus reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or the Company's data processing practices. Material changes to this Privacy Policy will be communicated to registered players by email notification and by displaying a prominent notice on the winingplus platform for a period of not less than 14 days prior to the revised policy taking effect.
The effective date at the top of this page indicates when the current version of the Privacy Policy was last updated. Your continued use of the winingplus platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any update to this Privacy Policy, you should stop using the platform and request account closure.
The current version of this Privacy Policy is always available at winingplus.app/privacy-policy. Prior versions are available upon request from the winingplus Data Protection Officer.
winingplus has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the way winingplus handles your personal data, you may contact us through the following channels:
If you are not satisfied with winingplus's response to your data privacy inquiry, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data privacy matters in the Republic of the Philippines.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations. winingplus is committed to protecting the privacy rights of all Filipino players and will continue to update its practices to remain compliant with applicable law.
Play with Confidence
Now that you understand how winingplus handles your personal data — with full Philippine DPA compliance, bank-grade security, and transparent practices — you can play on the platform with confidence. winingplus is built for Filipino players who value both great gaming and real data protection. Join a PAGCOR-regulated platform that takes both seriously. 21+ only.